Ryedale District Council

Household waste assisted collection

If you have difficulty putting your containers out for collection due to infirmity or disability, we will provide an assisted back door collection for refuse and recycling.

Black bagI'm struggling to put my bins and boxes out for collection - what can I do?

If you cannot manage the standard issue waste containers or alternative containers, you can request an assisted collection service. Residents who qualify for an assisted collection will be provided with 52 liners a year for non-recyclable refuse (chargeable compostable bags for garden waste are available on subscription). We will supply you with 52 black liners for non-recyclable waste. A maximum of 3 liners per property will be taken at each collection interval.

You may keep the black / green wheeled bin to store black bags of non-recyclable waste, where appropriate.

You can continue to use the green box, black box and blue bag for recycling as usual, however, a smaller basket style container with a handle is also available for recyclable materials, which residents may find easier to carry.

On collection day, a member of the team will collect your bags and boxes from wherever they are stored, so you don't have to pull or carry potentially heavy containers out to the kerbside.

You will need to complete a short application form and return it to us. A member of staff will then assess each case on an individual basis and we will agree with you the best form of assistance.

To subscribe to the garden waste collection scheme and receive a supply of biodegradable liners, subscribe here.

Please email us or telephone 01653 600666 if you have any questions, or need more information.

 

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25 May 2017: We are currently unable to process credit and debit card payments online and over the phone due to an issue with our payment system. We are working to resolve this as soon as possible. We apologise for any inconvenience.

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